Privacy Policy
Last Modified: 05.02.2025
Purpose
CAMCounsel, LLC (“CAMCounsel”), and its affiliates (collectively, “CAMCounsel,” “we,” “us,” or “our”), values its customers’ information, privacy, and trust. This Privacy Policy (“Policy”) applies to information collected online from users of the CAMCounsel website, and explains how we collect, use, and protect that information. This Policy applies to CAMCounsel’s collection, use, processing, storage, and transfer of information associated with CAMCounsel’s website, www.camcounsel.com (the “Site”).
Throughout this Policy, we refer to the term “Personal Information.” “Personal Information” means data which identifies, describes, is associated with, or could be linked to an individual, such as a name, birthdate, postal address, email address, telephone number, driver’s license number, Social Security Number or government-issued identification number, credit card number, or other unique identifiers.
Personal Information does not include anonymous or aggregated data that can no longer be used to identify a specific person, even if combined with other data. Also, we may collect information related to businesses, companies, institutions, or other entities rather than individuals (“Business Information”). We do not consider Business Information, such as title, employer’s name, work email, work phone number, work address, and other similar business information, to be Personal Information.
Information We Collect
We collect information about you in four ways: directly from you, indirectly from you via your use of the Site, through cookies, and by our use of website analytics.
Information Collected Directly From You
When you contact us using our Site, we will collect certain Personal Information about you so that we may adequately respond to your inquiry such as your name, email address, phone number, and state of residence. Similarly, if you choose to speak to a CAMCounsel customer service representative via the chat function available on the Site, you may be asked to provide Personal Information so that we may address your question.
Information Collected Indirectly From You
When you visit our Site, we may collect information about your visit and maintain that information in our web server logs, which are records of the activities on our Site. The servers automatically capture and store the information electronically. Examples include: IP address; browser type and language; ISP; referring and exit websites and applications; operating system; date/time stamp; clickstream data; first-time or returning user; links clicked; and navigation path. We use this deidentified and aggregated information to administer the site, analyze usage, protect the website, and improve your experience.
“Do Not Track” browser settings will not change Site behavior due to lack of industry consensus on implementation.
Some email messages may contain “click-through URLs” linking to Site content. This tracking helps us assess topic interest and communication effectiveness. Avoid clicking if you do not wish to be tracked.
Cookies
We use “cookies” to remember information, preferences, or recognize returning users. Cookies help us compile aggregate Site data and protect from fraud.
A cookie is a text file stored on your computer. As text files, cookies cannot access your hard drive or deliver viruses.
Most browsers accept cookies automatically. You may configure yours to decline them, though Site functionality may be limited.
Session cookies are temporary and deleted after a browsing session.
Log files track IPs, browsers, ISPs, and click data for fraud prevention and demographic analysis.
Web beacons (clear GIFs) track visits and use patterns.
Pixel tags let us know whether emails are opened and help reduce redundant messaging.
Website Analytics
We use tools such as Google Ads, Google Analytics, and Google Tag Manager to collect demographic and behavioral data for marketing and analytics purposes.
These tools help us deliver ads that align with user preferences, and assess campaign effectiveness.
You may opt out via:
Children’s Information
Our Site is not directed to children. We do not knowingly collect Personal Information from those under 16. If you believe a child has submitted information, contact us (see below), and we will remove it.
Use of Personal Information
We use Personal Information for legitimate business reasons: to respond to inquiries, personalize content, understand behavior, detect fraud, and communicate about our products or services.
We may also use it for marketing, promotions, surveys, and service improvements. Our staff accesses Personal Information only as needed and under confidentiality obligations.
You may opt out of such communications as described below.
Sharing Your Personal Information
We do not sell or lease your Personal Information. We may share it with:
Employees, agents, or vendors acting on our behalf
Service providers for marketing, unless you’ve opted out
Law enforcement or regulatory bodies when legally required
Buyers in a merger, sale, or bankruptcy
We may also share non-personally identifiable aggregate data with third parties.
Mobile Phone Numbers
No mobile information is shared with third parties for promotional purposes. Opt-in data and consent for text messaging will not be shared.
OPT-IN CONSENT: By submitting your phone number, you authorize us to send text messages. Message/data rates apply. Reply STOP to unsubscribe.
A2P 10DLC Messaging
CAMCounsel may use long-code A2P messaging for:
Customer support
Marketing and promotions
Transactional communications
Consent is required and may be obtained via web forms, app settings, or similar mechanisms. You may opt out at any time.
All messages comply with CTIA and regulatory guidelines. Concerns can be addressed via the instructions in messages received.
User Rights and Choices
You have the right to:
Opt in or out of messaging
Access, correct, or delete data
File a complaint if rights are violated
Contact us at: info@camcounsel.com
Changes to this Section
We may update this section to reflect regulatory changes or internal policies.
Retention
We retain data only as long as needed for operational, contractual, or legal reasons. Legal requirements may extend retention periods.
Security
We implement safeguards to protect Personal Information but cannot guarantee absolute security from unauthorized access.
Your California Privacy Rights
California residents have the right to:
Know what data we collect, use, and share
Opt out of data sales (if applicable)
Request deletion of personal data
Receive equal service, even when exercising privacy rights
For more details, see our California Privacy Notice.
Links to Other Websites
We are not responsible for the privacy practices or content of third-party websites or social platforms linked through our Site.
Data Transfer
Your data is stored and processed in the United States.
Access and Consent to Use of Your Personal Information
If you believe your data is inaccurate or wish to review/delete it, contact us (below). You may withdraw consent at any time, but doing so may limit access to services.
Opt-Out of Marketing
Click “unsubscribe” in our emails or email us to stop receiving marketing content. We may still contact you about essential account or service-related matters.
Changes to Privacy Policy
We may update this Policy and will notify you by posting the revised version on the Site. Continued use implies acceptance of changes.
Questions and Contact Information
If you have questions, complaints, or need more information, contact us at:
CAMCounsel, LLC
400 Water Street, Suite 200
Rochester, MI 48307
Email: info@camcounsel.com
